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Privacy Policy

​​  Last Updated: 4th November 2025


  This Privacy Policy applies to all chauffeurs, airport transfer, and executive travel

  services operated by Chesterfield Chauffeur Services across the UK.

  At Chesterfield Chauffeur Services, your privacy is essential to us.


  This Privacy Policy explains how we collect, use, and protect your personal information

  When you visit our website, make a booking, or contact us via phone, email, or social media.

  1. Who We Are

  Chesterfield Chauffeur Services
  Providing professional chauffeur and executive travel services across Chesterfield, Derbyshire,   and throughout the United Kingdo
m (UK).

  If you have any questions about this policy or how your data is handled, please get in

  touch with us: 


  legal@ccschauffeurs.co.uk
  +44 (0)73 6540 6540
 www.ccschauffeurs.co.uk

  When emailing us, please include “Privacy Policy Enquiry – [Your Name]” in the subject

  line. Example: Privacy Policy Enquiry – John Smith

  2. Information We Collect

  When you contact us, make a booking, or use our services, we may collect 

  The following information.

  • Full name

  • Email address

  • Phone number

  • Pickup and drop-off addresses

  • Journey details (dates, times, and locations)

  • Payment details (if applicable)

  • Company or business name (if booking on behalf of an organisation)

  • Any special requests or additional information you choose to share

  We collect this data directly from you via our website forms, phone calls, and emails.

  or social media messages.

  3. How We Use Your Information

  We use your information to:

  • Respond to enquiries and provide quotes

  • Confirm and manage bookings

  • Deliver chauffeur and transport services

  • Send booking confirmations, invoices, and receipts

  • Maintain records for accounting and legal purposes

  • Improve our website and customer experience

  • Communicate important service updates

 

   We do not sell or rent your information to third parties.

  4. Legal Basis for Processing

  We process your personal data under one or more of the following legal grounds:

  • Contractual necessity: to fulfil your booking or service request

  • Legitimate interests: to manage and improve our services

  • Legal obligation: to meet tax, accounting, or regulatory requirements

  • Consent: when you opt in to receive communications from us

   5. How We Store and Protect Your Data

   Your personal information is stored securely using industry-standard systems

   and safeguards.


   We take all reasonable measures to protect your data against unauthorised access,

   loss,  misuse, or alteration.​

  • Electronic data is protected by encryption and password controls.

  • Paper records (if any) are securely stored and disposed of safely.

  • Only authorised personnel have access to personal data.

  6. Sharing Your Information

  We only share your information when necessary to deliver our services, for example:

  • Payment processors – to securely handle transactions

  • Subcontracted drivers or partner operators – to complete your booking

  • IT and website providers – to maintain systems and security

  All third parties we work with are required to handle your data in compliance with

  UK GDPR    and maintain confidentiality.


  We will never sell your personal data or share it with unrelated third parties for

  marketing purposes.

  7. How Long Do We Keep Your Data

  We retain your personal data only for as long as necessary to:

  • Fulfil your booking and provide our services

  • Meet legal, tax, or accounting obligations

  • Resolve any disputes or complaints

  Once no longer required, your data is securely deleted or anonymised.

​  8. Your Rights

  Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to how we process your data

  • Request data portability (transfer to another provider)

 

  To exercise any of these rights, please contact:


  legal@ccschauffeurs.co.uk
 +44 (0)73 6540 6540

 

  When emailing us, please include “Data Rights Request – [Your Name]” in the subject

  line.​​  Example: Data Rights Request – John Smith

  We aim to respond to all valid requests within 30 days.

​  9. Cookies and Website Tracking

  Our website may use cookies to:

  • Enhance functionality and user experience

  • Analyse traffic and site usage

  • Remember preferences between visits

  You can disable cookies in your browser settings at any time.
  For more details, please review our Cookie Policy (if applicable).

​  10. Links to Other Websites

  Our website or social media pages may contain links to third-party websites.
  Please note that we are not responsible for the privacy practices or content of external sites.
  We encourage you to review their privacy policies before providing any personal data.

​  11. Updates to This Policy

  We may update this Privacy Policy from time to time to reflect changes in our operations

  or legal obligations.


  The most recent version will always be available on our website with the updated date

  shown above.

​  12. Contact Us

  If you have any questions, concerns, or complaints about how your personal data is

  handled, please contact us:


  legal@ccschauffeurs.co.uk
   +44 (0)73 6540 6540
  www.ccschauffeurs.co.uk

​  When emailing us, please include Privacy Enquiry – [Your Full Name] in the subject line.
  Example: Data Protection Enquiry – Sarah Bennett

  If you are not satisfied with our response, you have the right to contact the

  Information Commissioner’s Office (ICO) at www.ico.org.uk.

​​

  13. Associated Domains

  This website and all related domains are owned and operated by Chesterfield

  Chauffeur Services, providing professional chauffeur and executive travel services

  across Chesterfield, Derbyshire, and throughout the United Kingdom (UK).

  The following domains are officially owned and managed by Chesterfield Chauffeur Services:

  All of the above domains are officially operated under, or redirect to, our primary website:
  www.ccschauffeurs.co.uk

  Any other websites or domains claiming to represent Chesterfield Chauffeur Services

  should be disregarded.

 

 


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  © 2025 Chesterfield Chauffeur Services. All rights reserved.
  Registered in the United Kingdom.

  Operated via https://ccschauffeurs.co.uk.
  Professional. Reliable. Confidential.

 Chesterfield, Derbyshire  

+44 (0) 73 6540 6540  

 General Enquiries:

info@ccschauffeurs.co.uk  

Bookings:

bookings@ccschauffeurs.co.uk  

VIP / Corporate Accounts:

vip@ccschauffeurs.co.uk  

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